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    Business Information & Legal

    Company Information

    AI-powered software products.

    Company
    Seung, LLC
    Address
    131 Continental Drive, Suite 305
    Newark, DE 19713, United States
    Contact
    support@seung.ai

    Terms of Service

    Effective: June 19, 2025

    1. Acceptance of Terms

    By accessing or using the web-based summarization service (the "Service") provided by Seung, LLC ("Company"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

    2. Definitions

    • "User" means any individual who creates an account and uses the Service.
    • "Content" means any materials provided through or uploaded to the Service.

    3. Changes to Terms

    • These Terms become effective when posted on the Service or otherwise communicated to users.
    • The Company may modify these Terms at any time in compliance with applicable law.

    4. Account Registration

    • A service agreement is formed when you agree to these Terms and our Privacy Policy during registration.
    • The Company may refuse service if false information is provided or applicable laws are violated.

    5. Service Availability

    • The Company aims to provide the Service 24/7, year-round.
    • Users will be notified in advance of any material changes to the Service.

    6. Restrictions on Use

    The Company may restrict access to the Service if a user:

    • Violates applicable laws or public order
    • Interferes with the normal operation of the Service
    • Infringes on the rights of others

    7. User Obligations

    • Users must comply with these Terms and all applicable laws.
    • Users must not use another person's information without authorization.

    8. Intellectual Property

    • Copyright of content within the Service belongs to the original author.
    • The Company is granted a limited license to use user-created content as necessary to operate the Service.

    9. Disclaimer of Liability

    • The Company is not liable for damages caused by force majeure, system failures, or other circumstances beyond its control.
    • The Company is not responsible for service disruptions caused by the user's own actions.

    10. Governing Law & Jurisdiction

    These Terms are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved in the courts located in the State of Delaware.

    Privacy Policy

    Effective: June 19, 2025

    Seung, LLC ("Company") values your privacy and complies with applicable data protection laws. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you use our web-based summarization service (the "Service").

    1. Information We Collect

    We may collect the following personal information:

    During Registration & Login

    • Email address (via OAuth or email login)

    Automatically Collected During Use

    • IP address, browser information, access timestamps, usage logs

    During Payment (collected by third-party processors; not stored by the Company)

    • Transaction ID, payment amount, payment status

    2. Purpose of Collection

    We use collected information for the following purposes:

    • Service delivery, user authentication, and session management
    • Payment processing and refunds for paid services
    • Customer support and technical assistance
    • Statistical analysis and user feedback for service improvement
    • Compliance with legal obligations

    3. Data Retention

    Upon account deletion, the Company will promptly destroy your personal information.

    However, certain records may be retained as required by applicable law:

    • Records of contracts or withdrawal of offers: 5 years
    • Records of payment and supply of goods: 5 years
    • Records of consumer complaints or dispute resolution: 3 years

    4. Third-Party Disclosure

    We do not share user information externally except for payment processing and legal compliance:

    • Recipients: Lemon Squeezy and other payment processors
    • Data shared: Payment identifiers, amounts, and status
    • Purpose: Payment processing and refunds
    • Retention: As required by applicable law

    5. Service Providers

    We may delegate certain operations to external service providers:

    • Payment processing: Lemon Squeezy
    • Email services: Google LLC
    • Hosting: Vercel Inc., Supabase Inc.

    6. Your Rights

    You may request access to, correction of, deletion of, or restriction of processing of your personal information. Please submit requests to support@seung.ai, and we will respond promptly.

    7. Cookies

    We may use cookies to provide a personalized experience. You can disable cookies through your browser settings.

    8. Data Protection Contact

    Email: support@seung.ai

    Refund Policy

    Effective: June 19, 2025

    The following outlines the refund policy for paid services provided by Seung, LLC.

    1. Eligibility for Refund

    A full refund is available if all of the following conditions are met:

    • Within 7 days of the payment date
    • The summarization feature has not been used during that period

    2. Non-Refundable Cases

    Refunds may not be available in the following cases:

    • The summarization feature has been used one or more times
    • Change of mind or accidental purchase
    • Payment was made after a free trial period
    • Refund is not possible due to third-party payment service policies

    3. How to Request a Refund

    To request a refund, please email support@seung.ai with the following information:

    • Name and email address
    • Date of payment and receipt (if available)
    • Reason for refund

    We will respond within 3 business days of receiving your request.

    4. Canceling a Subscription

    You may cancel your subscription at any time through the following link:

    https://seung.lemonsqueezy.com/billing

    After cancellation, you will retain access to premium features until the end of your current billing period.